Medication / Prescriptions

Did you know you can view your prescriptions in the NHS App?

You can easily see the details of your medicines and use a barcode to collect items without a paper prescription.

Find out more: www.nhs.uk/nhs-app

Repeat Prescription Ordering

From 5th November 2025, Witterings Medical Centre changed the way prescription requests are made.

To improve patient safety, reduce unnecessary medication waste, and provide a quicker, more efficient service, we are asking that all prescription requests be made through: 

NHS App, or

- SystmOnline / Airmid 

The practice will still accept paper prescription requests; however please note that these will take longer to process than electronic requests.

We will no longer be accepting repeat prescription requests from community pharmacies, unless your GP deems you suitable.  This will be considered on a case-by-case basis.

This is a much safer and more reliable process. It allows prescriptions to be requested directly by patients, ensures medication is issued appropriately, and provides full transparency — patients can track their requests and see at what stage their prescription is at, any time.

We recognise that some patients may find this transition challenging, and we want to support you. Our Patient Participation Group from the practice can assist anyone who struggles with technology or would like extra guidance in using the NHS App (please email contact@wittppg.co.uk).

We are committed to working with both patients and pharmacy colleagues to make this change as smooth as possible. Our shared aim is to make the prescription process safer, faster, and more convenient for everyone.

Page last reviewed: 04 February 2026
Page created: 05 July 2021