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I can't see my medication on the apps or online

It may be that you need a medication reivew. We aim to do all medication reviews on the month of your birth, this may involve sending in your blood pressure readings or coming in for a blood test.

If you cannot see your medication to order, please write in the note box of the apps or online and we will get your prescription order this way.

Once your medication has been reviewed, you will be able to see it online again.

What is patient call back?

Our phone lines will offer a call back service when there are 10 people on the the phone lines. This will save your place in the queue and allows you to put the phone down. We will call you back in the same time, as you would have waited for your call to be answered.

Page last reviewed: 29 July 2025
Page created: 29 July 2025