New Patients & Holiday Makers

Register as New Patient

Can I register as a new patient at the Witterings Medical Centre?

You can register at this Medical Centre if you live within our practice boundary (see map).

How do I register as a new patient?

You will need to complete our:

New Patient Registration Form

Please then email the following to reception.witterings@nhs.net

 

  1. A photo of yourself holding up a valid passport or driving license so we can clearly see that it is you
  2. Proof of address (i.e. bank statement, council tax bill, utility bill or tenancy agreement of 6 months+)
  3. Proof of any medication that you currently have on repeat prescription (empty medication boxes or a repeat prescription slip from their previous surgery) 
     

If you do not have any of the above please contact Witterings Medical Centre on 01243 671833 (after 11am) to arrange a time to come in with proof of identity once you have completed the registration form.

Proof of identity, can be in the form of:

  • Passport
  • Driver's licence
  • Birth certificate
  • Rough sleepers' identity badge
  • Hostel or accommodation registration or mail forwarding letter

If you are homeless, you can give a temporary address, such as a friend's address, a day centre or the GP surgery address. 

Please note it can take up to 5 working days to process your registration.

Newborns

If you are a registered patient and have just had a baby, please send in a copy of your baby's birth certificate, this can be either over the desk or via email.

We require this to offically change your baby's name on their medical records or it will remain as "Baby (surname)"

Children Under 16

If you are registering your child aged 15 or under, please send in a copy of your child's birth certificate or passport to complete the registration process. This can be done either over the counter or via email.

area

Holiday Makers & Temporary Patients

IF YOU ARE IN THE AREA ON HOLIDAY, PLEASE CONTACT YOUR OWN GP SURGERY IN THE FIRST INSTANCE AS GP SURGERIES ARE NOW EQUIPPED TO DEAL WITH THEIR PATIENTS REMOTELY OVER THE PHONE AND VIA VIDEO CONSULTATIONS. YOUR OWN GP CAN ALSO SEND PRESCRIPTIONS ELECTRONICALLY TO A LOCAL PHARMACY.

If your own GP Surgery is unable to help over the phone, please contact the Witterings Medical Centre on 01243 671833 to register as a Temporary Resident and arrange for a triage call.

Emergency treatment is available from the local GP practice for 14 days if you are ill while away from home or if you are not registered with a doctor.

Locate the closest Minor Injury Unit HERE, as unfortunately we are unable to help with serious minor injuries.

You cannot register as a temporary patient at a practice in the town or area where you are already registered.

We can help with:

  • Minor injury – more serious injuries (such as those requiring x-rays to check for fractures) should attend a minor injury unit or A+E
  • Urgent dressings
  • Acute infections where examination is required

Change Personal Details

Please let us know as soon as possible if you change your address, telephone number or name so that we can contact you.

Complete our Change of Personal Details form.

Please note: If your name has changed due to Marriage or by Deed Poll, You will need to provide a copy of the appropriate document (requirement of Department of Health).

Do you need help registering? 

If you need help registering or filling in forms, call the Medical Centre and let them know.

You could also ask for help from:

  • local organisations - for example if you're homeless you could ask a centre that supports homeless people
  • Citizens Advice
  • your local Healthwatch

Disabled Access

  • All of our consulting rooms can be accessed via wheelchair
  • We also have 4 disabled toilets 
  • There is a lift for patients attending appointments on the 1st floor.

Communication Needs

  • Our reception team are more than happy to assist you in any way we can.  Please write your requests down and hand them to the receptionist.
  • If you have communication needs and you wish to make suggestions on how we can better help you, please email reception.witterings@nhs.net or send a letter to us with your feedback.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: