Internet services

As part of our commitment to offering our services more flexibly, you can now access the following online services:

•   Book/Cancel Doctors First Triage appointment (with Doctors only)
•   Order Repeat Prescriptions
•   View your medical summary

We are currently using a program known as TPP-SystmOne.

If you wish to access this service please speak to our receptionist, who will issue you with a username and password and other information necessary for logging on. You will need to bring a form of identification with you to collect your username and password.

Please note, that for security reasons, this can only be done in person and not via the telephone.

Children under the age of 16 can only be registered by their parents.

When booking an appointment on the Internet, we would like to ask patients to ensure appointments are booked appropriately.  

Viewing Your medical records

You may now view parts of your medical records as a summary.

In order to use this service you must fill in a form and present it to the receptionists. You will also need to provide some form of identification. Print form »

It is possible to book a Doctors First Triage Appointment with your Doctor using our Online service.  

The doctor will aim to call you back within 3 hours of the appointment slot time on the date you have booked.

However, due to the nature of health service appointments, there will sometimes be unavoidable delays.  Please ensure that we have up-to-date telephone numbers recorded for you and remember to cancel the call if you no longer require it, so that the time is not wasted.

The doctor will assess your clinical need, so please we aware that you must not come to the medical centre until you have received the GP's call and they have arranged for you to do so.  Appointments for blood tests, to see a nurse or attend a clinic are not currently available online.

Online appointments will be available to book from midnight on the day.